Q1: Are we a factory or a trading company? A: We are factory, our factory address is: No.33, Xita 3 road, westcity Industrial area, Yongkang City, Zhejiang, China. We warmly welcome clients to come to our factory for visiting and cooperation. Q2: What kinds of certificates do you have? A: Our products quality meets ISO9001, ISO14001, and our factory has already passed SEDEX. Q3:Does your company passed any factory audit? A:Walmart, Costco, Lowes, Target,Home Depot,BBB,Walgreen,CVS,Kroger, Albertson, BJ's. Q4: May I get one sample for quality checking? A: It's no problem. After the confirmation of price, you can require for samples to check our quality. The sample will be charged,but it can be refundable after order fixed when your quantity of the order is enough for 1000. Q5: What's your delivery terms? A: FOB, EXW, It can be negotiation by your convenient. Q6: What services can get from you? A: We are always here for your needs. You can get catalogue, pictures, videos about us; you can get quote from us anytime you need; customizing services, OEM services, etc.